WHAT TO EXPECT ON A SERVICE CALL

The Initial Service Call - First Visit, Includes Travel & up-to One Hour of Diagnostics & Repair If Possible, once our CoolHeat Comfort Technician arrives on site. 

During This Initial One Hour Service Call Our Technician will inspect & test components of your equipment in order to determine the fault, cause of problem and the total Cost Of The Repair, which may include requiring replacement parts and further labor charges.  

Our team will provide a quote for any work required to repair your equipment above the Initial Service Call Fee

ZONES

Zone 1 - Local To CoolHeat Cumberland-Orleans

Zone 2 - Ottawa East

Zone 3 - Ottawa Central 

Zone 4 - Ottawa West / South

Zone 5 - Outside Ottawa 

Zone 6 - Outside Ottawa (Cornwall - Smith Falls)

PAYMENT UPFRONT

Our Policy Is To Collect Payment Prior To Dispatching Our Technician To The Service Call, Emergency Service Or Repair.

AFTER HOURS SERVICE

If You Require Immediate Emergency Service Outside Of Our Regular Business Hours  An Additional Fee Is Required For After-Hours Service. 

Our Regular Scheduled Hours Are From 8am - 6pm, Monday - Friday, We Do Our Best To Accommodate During Our Regular Business Hours. 

REPAIRING OLDER EQUIPMENT

With Our CoolHeat No Risk Fix Program You Do Not Have To Worry About Wasting Money On Expensive Repairs. We Do Our Best To Keep Older Systems Running.

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INTERMITANT FAILURES

Our technician must be able to duplicate the concern, such as rattles, smells, abnormal operation, or intermittent failures, if unable to duplicate the concern our technicians will do their best to find the cause within the Initial Service Call, One Hour Of Diagnostics - further labor charges and additional fees may be required to duplicate the concern to find the cause.  In some cases this may require multiple visits.

CoolHeat Comfort Systems

Service Call Out Fee

$159.00
$159.00
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CoolHeat Comfort Systems

AFTER HOURS EMERGENCY SERVICE

$259.00
$259.00
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Prevent Breakdowns With Annual Maintenance

Prevent unexpected breakdowns & expensive repairs by performing regular annual maintenance and cleaning on your Heating & Cooling systems. Our services also help prolong the life of your equipment and ensure they are operating at peak performance while protecting the warranty.

Have peace-of-mind with our licensed and certified CoolHeat Technicians.

Join The ComfortClub & Save Annually

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ComfortClub Maintenance Plans

ComfortClub Maintenance Plans ensure your Heating and Cooling Systems are maintained annually, prolonging the life of your equipment. Plus priority service and savings for an affordable low monthly payment.

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Designed for older equipment

NO RISK FIX

Keep Your Systems Running Longer With the CoolHeat Comfort 'No Risk Fix' program, we ensure you are not wasting money on unnecessary repairs.

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GET IN TOUCH

Service Area in Ottawa, Prescott-Russell, Stormont, Dundas, Glengarry & Surrounding Communities

  • Zone 1

    Cumberland

    Orleans

    Clarence

    Rockland

    Clarence Creek

    Navan

    Sarsfield

    Carlsbad Springs

    Vars

    Hammond

    Cheney

    Wendover

  • Zone 2

    Ottawa

    Central Ottawa

    South Keys

    Vanier

    Rockcliffe Park

    Gloucester

    Blackburn Hamlet

    Nepean

    Bells Corners

    Barrhaven

    Riverside South

    Findlay Creek

    Greely

    Metcalfe

    Russell

    Embrun

    Kenmore

    Morewood

    Forget

    Cannamore

    Marionville

    Limoges

    Chrysler

    St-Albert

    Casselman

    Saint-Isidore

    Fournier

    Plantagenet

    Alfred

    Lefaivre

    L'Orignal

    Curran

  • Zone 3

    Kanata

    Stittsville

    Dunrobin

    Carp

    Woodlawn

    Constance Bay

    Buckham's Bay

    Fitzroy Harbour

    Arnprior

    Braeside

    Pakenham

    Kinburn

    Munster

    Carleton Place

    Ashton

    Ashton Station

    Mississippi Mills

    Merrickville

    Franktown

    Kemptville

    Winchester

    Osgoode

    Kars

    North Gower

    South Gower

    Hallville

    Manotick

    Richmond

    Vernon

    Mountain

    Chesterville

    Finch

    Berwick

    Avonmore

    Moose Creek

    Dunvegan

    Vankleek Hill

    Hawkesbury

  • Zone 4

    Smith Falls

    Perth

    Lombardy

    Lanark

    Renfrew

    Burnstown

    Waba

    Calabogie

    Maxville

    Bonneville

    St. Andrews West

    Lunenburg

    Newington

    Cornwall

    Apple Hill

    Martintown

    Williamstown

    Lancaster

    Alexandria

    Summerstown

    South Mountain

    Glen Walter

    Spencerville

    Peltons Corner

    Burritts Rapids

    Long Sault

    Ingleside

    Morrisburg

    Iroquois

    Cardinal

    Johnstown

    Domville

    Prescott

    Maitland

    Oxford Station

    Oxford Mills

    Munster

    Dwyer Hill

    Prospect

    Actons Corners

    Brockville

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