CoolHeat Comfort Systems is a small, family oriented business that strives to ensure that their customers are 100% satisfied and taken care of when it comes to their heating and cooling needs. The business itself has been around for 5 years but combined with working different areas of the HVAC industry, we have been around for 20+ years! Ray Richer, the Owner and President of the company, started working in the HVAC trade by becoming a Sales Representative for bigger companies like Direct Energy. After learning the skills that it takes to be a top Sales Representative in the industry, Ray started his own company that had small business values with a big business capacity.
Since the beginning, CoolHeat Comfort Systems has had one train of thought – to ensure that the customers are getting the most from their hard earned money! Unlike the other companies, we are not a high pressured sales team; we do not use aggressive sales or scare tactics; and we do not go door-to-door. We offer several different options to our customers to ensure they get the products they need at an affordable, reasonable price. We also have several different financing and rental options available as well. We keep our pricing low and offer some of the best competitive rates in the industry.
Much like our competition, we offer service, maintenance, and cleaning packages to ensure that the equipment you are purchasing is maintained to the highest quality standards. Our packages offer several different options to ensure that the life of your equipment is extended for as long as possible. CoolHeat Comfort Systems also offers two of the best warranties in the business. We offer a 7 and 10 year “parts and labour” warranty at a low cost of maintenance starting on year 3 of the installation. In addition to our warranties and service packages, we also employ an emergency service program for our clients that includes “after hours” and “emergency” calls. This guarantees service to our clients on those cold wintery nights and those exceedingly hot summer days.
Our company specializes in a wide variety of energy-efficient heating and cooling products that are currently available on the market today! We also service and install air conditioners, hepa filters, furnaces, boilers, tankless hot water heaters, fireplaces and more.
CoolHeat Comfort Systems employs several different Comfort Technicians who are all fully licensed and insured by the applicable regulating commissions. Our team regularly attends seminars and meetings to ensure that we are up to date on the latest codes, best practices and safety standards. We are fully licensed by T.S.S.A., we carry 5 million dollars worth of liability insurance and our Comfort Technicians are fully covered by WSIB. All of our Comfort Technicians are fully versed in the different brands and styles of equipment that are available on the market today. The main brands that we recommend and deal with on a regular basis are Rheem, Goodman, Payne, Lennox, Bosch, Navien, Giant and GSW because of their outstanding reputation, warranty and reliability
So what makes CoolHeat Comfort Systems different from the other heating and cooling companies? We put our customers first! We know that purchasing a furnace or air conditioner is a major financial decision and we respect that you work hard for your money. We work hand-in-hand with our customers to get the best product with the best value for their home. You will never be another number in the system or someone that’s forgotten about. We answer our phones 24/7 for all of our customers and are here to help you with all of your HVAC needs. Ultimately when you entrust us with your heating and cooling needs, you’re choosing to become part of locally owned and operated small business and part of our heating and cooling family and that’s what makes CoolHeat Comfort Systems so different from the rest of the companies out there today!